Terms and Conditions - ViaMagica
Agreement to Terms
By engaging with ViaMagica's services, you acknowledge and agree to abide by the terms outlined below. If any part of these terms is not acceptable to you, please refrain from using our platform and services.
Service Overview
ViaMagica offers curated travel experiences, designed to unlock unique destinations and provide tailored itineraries. We retain the discretion to modify, suspend, or withdraw any of our offerings at any time, without prior notice.
Traveler Responsibilities
As a traveler, you are responsible for providing accurate and truthful information during the booking process. You must also ensure that your conduct during the trip complies with local laws and ViaMagica's guidelines.
Payment and Fees
All payments must be made in full prior to departure, as detailed in your booking confirmation. Failure to meet the payment deadline may result in cancellation of your reservation, without refund of any deposits.
Cancellation and Refund Policy
Cancellations must be submitted in writing, and eligibility for refunds will depend on the timing and terms of the cancellation. Certain fees may not be refundable depending on the nature of the service provided.
Limitation of Liability
ViaMagica is not liable for any incidental or consequential damages resulting from the use of our services. Our maximum liability is limited to the total amount paid for the services provided.
Force Majeure
ViaMagica is not responsible for delays or disruptions to services caused by uncontrollable events such as natural disasters, pandemics, or political unrest. Such events may lead to rescheduling or modification of your travel plans.
Intellectual Property Rights
All materials, including imagery, itineraries, and branding provided by ViaMagica, are protected by intellectual property laws. Unauthorized use of these materials is strictly prohibited and will result in legal action.
Traveler Conduct
Travelers are expected to act responsibly and respectfully throughout their journey. Any unlawful or disruptive behavior may lead to termination of services, and no refund will be issued in such cases.
Third-Party Providers
ViaMagica may collaborate with third-party vendors to offer additional services such as accommodations or activities. We are not responsible for the actions or quality of service provided by these third parties.
Indemnification
By using our services, you agree to indemnify and hold harmless ViaMagica from any liability, loss, or damage arising from your actions, including violation of these terms or the actions of any third parties engaged during your trip.
Governing Law
These terms are governed by the laws of the country in which ViaMagica operates. Disputes will be resolved under the jurisdiction of the courts in the respective location, unless otherwise agreed.
Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through amicable discussions before resorting to formal legal procedures. We are committed to resolving any issues promptly and fairly.
Termination of Services
ViaMagica reserves the right to suspend or terminate services for any traveler found in breach of these terms or engaging in illegal activities that disrupt the services provided.
Contact Us
If you have any questions about these Terms and Conditions, feel free to contact us at [email protected]. We are here to assist and ensure a smooth and enjoyable experience for all travelers.